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Contact
For any questions you may have
please contact me by email at
E-mail
Sandra
I will try to reply within 24 hours, not including weekends.
Order confirmation
After you make a purchase online,
you will receive an e-mail confirmation containing your order number
within a few hours. You will also receive a 2nd e-mail with your
download information and password.
You may also review the status of your order at any time by viewing
the
My Account area. You can download your files or if you order has
been shipped. As a registered customer, you will also be able to
review the Order History for all your previous online orders.
Ordering information
You can order directly through my
website by adding the items you want to your shopping cart. If you
have a discount code, all discounts will be automatically calculated
in the check-out process.
When you order 5 or more separate patterns, discounts will be
automatically be applied. If you encounter any problems while
ordering, please email me at
E-mail
Sandra.
I will be happy to assist you.
- Print & Mail Option
- All Pages: $.40
per 2 page printing, printed double sided, 28lb bright
white paper, using a color inkjet printer, plus shipping.
- Each pattern is
put into clear protective sleeve.
- Pages are mailed
flat.
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- Shipping is determined
by how many patterns are ordered and how many pages each pattern
is.
-
- Please
do not use the shopping cart for Print & Mail Option
-
First e-mail me at:
E-mail
Sandra
with your order and I will send you an invoice.
-
- All payments are
made prior to the processing of an order.
Method of payment
I accept PayPal (you do not need a
PayPal account to pay by credit card. PayPal has a very secure site
to pay with your credit cards), Money order or check. If you would
like to pay with Money order or check, just e-mail me your order and
I will send you an invoice to mail along to me with your payment. On
orders paid with a check, delivery has a 10 day waiting time.

Secure shopping with PayPal
*You do not need a PayPal
account to pay with credit cards

Book Shipping information
Book orders are shipped via
the Canada Post Airmail. Your order should arrive within 6-10
business days. Orders are shipped on Monday, Wednesday & Fridays.
Sales tax
Orders in Ontario, Canada are
charged a 7% RST.
Returns & exchanges
There is no refunds on download
patterns and e-books.
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